Privacy Policy
At mysite-name, we are committed to protecting your personal information while you use our web and mobile development services across England. This policy explains how we collect, use, and safeguard your data in compliance with UK GDPR and the Data Protection Act 2018.
1. Information We Collect
We collect information necessary to provide our development services, including your name, contact details, business information, project requirements, and communication records. For project collaboration, we may also collect access information for your systems and platforms.
We collect technical data through our website analytics to improve user experience. This information is anonymised where possible and not linked to your personal identity without explicit consent.
2. How We Use Your Information
Your data enables us to deliver quality development services and includes:
- Processing project enquiries and managing development workflows
- Maintaining project documentation and communication records
- Providing project updates and milestone communications
- Managing billing and payment processing
- Coordinating with team members and stakeholders
- Providing ongoing support and maintenance services
We handle your information responsibly, using it solely for your project requirements and business administration.
3. Project Documentation and Records
We maintain comprehensive records of project specifications, communication, and development progress. This information helps us ensure consistent service delivery and provides reference for ongoing support and future enhancements.
Project documentation is accessed only by team members directly involved in your project and is stored in secure, access-controlled environments.
4. Source Code and Intellectual Property
During development projects, we handle your source code and intellectual property with strict confidentiality. Code repositories are maintained in secure version control systems with appropriate access controls and monitoring.
Upon project completion, intellectual property rights are transferred according to our service agreements, with appropriate documentation and secure handover procedures.
5. Data Security Measures
We implement industry-standard security protocols to protect your business information and project assets. All project data is stored on encrypted systems with role-based access controls. Development environments are secured following best practices for application security.
Our team follows strict confidentiality agreements regarding client information and project details.
6. Third-Party Service Integration
During development, we may need to integrate with third-party services and APIs. We carefully evaluate the data protection practices of these services and ensure appropriate data handling agreements are in place where personal data is involved.
Third-party service selections and their data implications are discussed with clients during project planning phases.
7. Legal Basis for Processing
By using our development services, you consent to us processing your information as outlined in this policy. This includes processing necessary for project delivery, communication, and service improvement.
8. Third-Party Data Sharing
We may share your information with trusted third parties only when necessary to deliver our services, such as cloud hosting providers for deployment, payment processors for transactions, and specialised technical consultants for specific project requirements.
All third-party providers are bound by strict data protection agreements compliant with UK GDPR requirements. We never sell your business information to marketing companies.
9. Your Data Protection Rights
Under UK GDPR, you have the right to:
- Access personal information we hold about you
- Request correction of inaccurate personal data
- Request deletion of your personal data
- Object to processing of your personal data
- Request transfer of your data to another provider
To exercise these rights, contact us at: [email protected]. We respond to all valid requests within 30 days.
10. Data Retention Period
We retain your project and business data for as long as necessary to fulfil our services and legal obligations. Project records are typically maintained for 5 years to support ongoing maintenance and service continuity, unless you request earlier deletion.
After the retention period expires, we securely delete or anonymise your information, though we may retain minimal data for legal compliance purposes.
11. Policy Updates
We may update this privacy policy periodically to reflect changes in our services or legal requirements. The current version will always be available on our website, and we will notify you of significant changes that affect how we process your data.
Last updated: October 2025